Frequently Asked Questions
Are your products 100% authentic?
Yes. Every product sold on Femto Fashion is 100% authentic and sourced directly from official Adidas Egypt channels. We never sell counterfeit or replica items.
Why are your prices lower than Adidas Egypt?
We offer a consistent 20% discount off the official Adidas Egypt retail price on every product, every day — no flash sales, no gimmicks.
How long does delivery take?
Orders within Greater Cairo typically arrive in 1-2 business days. Other governorates may take 2-5 business days. See our Shipping Policy for full details.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across all governorates in Egypt.
What sizes do you carry?
Most shoes are available in EU sizes 36 to 42, including half sizes. Check our Size Guide page to find your perfect fit.
Can I return or exchange an item?
Yes. We accept returns and exchanges within 14 days of delivery, as long as the item is unused and in its original packaging. See our Return & Refund Policy for full details.
How do I track my order?
Once your order ships, you'll receive a tracking number via email or WhatsApp.
How can I contact you?
You can reach us anytime via WhatsApp at +201095857785 or by email at info@femtofashion.com. We usually respond within 24 hours.
Do you ship outside Egypt?
Currently we only ship within Egypt. Stay tuned for international shipping updates!
Is my payment information secure?
Yes. All payments are processed securely, and we never store your card details.