Privacy policy

Privacy Policy

Last updated: August 2026

At Femto Fashion, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit or shop at femtofashion.com.

📋 Information We Collect

We collect the following types of information when you interact with our store:

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely — we do not store card details)

Automatically Collected Information:

  • Browser type and device information
  • IP address and location data
  • Pages visited and time spent on site
  • Referring URLs and click behavior

🎯 How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send promotional emails and offers (you can opt out at any time)
  • Improve our website and shopping experience
  • Prevent fraud and ensure account security
  • Comply with legal obligations

🤝 Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

  • Shipping & logistics partners — to deliver your orders
  • Payment processors — to securely handle transactions
  • Marketing platforms — such as Meta (Facebook/Instagram) for targeted advertising (anonymized data only)
  • Legal authorities — when required by Egyptian law or court order

🍪 Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your cart and preferences
  • Analyze website traffic and performance
  • Deliver relevant ads on social media platforms

You can disable cookies in your browser settings at any time, though some features of our site may not function properly.

🔒 Data Security

We take reasonable measures to protect your personal information, including:

  • SSL encryption on all pages
  • Secure payment processing via trusted providers
  • Restricted access to personal data within our team

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

📦 Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill your orders and provide customer support
  • Comply with legal and tax obligations
  • Resolve disputes and enforce our agreements

You may request deletion of your data at any time by contacting us.

👤 Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below.

🔗 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

📝 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

📍 Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

📧 Email: info@femtofashion.com
📱 WhatsApp: +201095857785
🌐 Website: femtofashion.com